FAQs

Click here to access your account, don't forget you will need your username and password.

Click here to register on the KingGee website and start shopping today.

By creating an account, you become a KingGee member which gives you access to:

• Members-only promotions and offers
• Faster checkout when making a purchase
• Check the status of your orders
• See any of your past orders
• Change your account details, including password
• Store any extra shipping addresses
• Our online returns page (to simplify the returns process for online purchases)

Don't worry if you forget your password — you can click here and select forgot password to receive a password reset link.

Yes, your data is safe with KingGee as we are fully compliant with the Data Protection Act. Your account and personal details, and any order details, are protected. Click here for our full privacy policy.

No, we don't save any of your payment details which means you will have to enter them each time you place an order.

Yes. We take security seriously. Your payment details are automatically encrypted when you enter them on our website.

When you have successfully completed your order, you will receive a confirmation email. If you don't receive an email, please contact our Customer Service team at onlinestore@kinggee.com.au.

Yes, you can email our Customer Service team at onlinestore@kinggee.com.au.

We offer a range of shipping options for your online orders. Please visit our Shipping Options | KingGee Australia page for more information.

Visit our KingGee Stockist's page or your nearest Totally Workwear store. Please check with each store directly as availability and promotions may vary.

Once your order is placed, a tax invoice will be emailed to you. If you have an account, you can log in to view past orders and download tax invoices.

Afterpay allows you to enjoy your shopping now and pay it off in 4 fortnightly interest free instalments ^. Available on orders online $1 to $2,000. Conditions apply.*

*Excludes Gift Cards
^Subject to Afterpay's terms and conditions, see www.afterpay.com.au/terms

To qualify for Afterpay you must be over 18 years of age, be living in Australia and have a valid form of Australian credit or debit card.

If you are new to Afterpay, download the Afterpay App from Google Play or the App Store, and/or signup online at www.afterpay.com.au.

When in Checkout on kinggee.com/au, select the Afterpay payment option and follow the prompts to login to Afterpay and complete your payment.

All gift certificates are excluded from purchase with Afterpay. If a gift certificate is added to a basket, Afterpay will not be selectable for the customer at Checkout.

You can view our fitting guide by clicking here.

For all information about Returns & Refunds, please visit our Returns page: Returns - Mens and Womens Workwear Products | KingGee

Our home page will always be updated with the latest and greatest KingGee product and promotions. However, you need to create a member account to access additional members-only offers.

If you have a promotion code, you can apply it to your order in the Shopping Cart.

It may have expired, been entered incorrectly or not be valid if your order does not meet the terms and conditions of the promotion.

No, unfortunately only one promotion code can be applied to each order.

Promotion codes can only be applied in the Shopping Cart at time of purchase.

It will appear in the Shopping Cart and in Checkout, applied to the balance of your order.

Gift vouchers are a great way to share KingGee with your family and friends. Click here to purchase.

Your gift voucher can be used to purchase any product on the KingGee website.

KingGee gift vouchers are valid for 36 months from date of issue.

If any product purchased with a Gift Voucher is returned for an exchange or refund, any money refunded will be automatically credited to the original Gift Voucher.

The refund will be credited to the original voucher or account used to purchase the gift.

We love hearing feedback on our products, because as a valued customer your opinion is important to us. We've provided some guidelines to make sure that your feedback remains helpful to all. To keep it fair and consistent we only post reviews that are in adherence with these guidelines. So here's an idea of how best to do it:

• Keep feedback based on the product only and your experience of using the product, e.g. size, fabric, how it works?
• Be honest — tell us what you like about the product and what you don't like about the product
• Keep it clean, get to the point and provide helpful feedback
• Offensive, racist, crude, inappropriate comments won't be posted
• To protect your privacy we can't post any personal information, so use a nickname for the review
• Links to other websites and references to other retailers is also potentially misleading to visitors, so we cannot post this information

KingGee is owned by Workwear Group. For job opportunities, please visit the Workwear Group Careers page.

If you couldn’t find the answer to your question above, or you want to talk to us about anything concerning prices, promotions, shipping, customer service or details that are personal to your purchase, then please email us at onlinestore@kinggee.com.au.